HISTORY

Summary

Digital Project & Operations leader with a talent for managing global teams and technology projects to support the success of key strategic initiatives for high-growth businesses. Proven ability to drive simultaneous projects and manage competing priorities in fast-paced, enigmatic and complicated environments for fortune 500 companies.

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Exceptional ability to deliver software and online products to market. Quick to identify problems and provide attainable solutions. Enjoy mentoring and expanding teams — keen ability to forge strong and trusting relationships with C-level executives and local and global team members.

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Consultant, Accion Opportunity Fund, 2022-Present

Serving Product and Technology projects and strategic initiatives.

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Vice President, Digital Operations, Accion US Network, New York, 2016-2019

Lead professional services and data insights divisions responsible for driving scalable digital technology projects to transform a non-profit lending business model. Leveraging agile methodology and PMP standards to drive operational excellence and efficiency and increase organization impact.​

Senior Project Manager, Accedo Broadband, New York, 2015–2016

As a leader in TV application solutions, drive innovative products having a direct impact on viewership, conversion, and revenue for clients including NBCUniversal, SundanceTV and Netflix. Manage budgets of 5mm+, maintaining ~60% profitability margin for multiscreen SVOD/VOD end-user services. Command the day-to-day activities leading to the successful delivery of source code/application submission for web, native and OTT platforms.​

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Director of Program Management, NBCU Digital, New York, 2011–2014

Hired as a digital project manager to mobilize critical business initiatives for iVillage.com and its affiliates. Executed complex revenue and brand loyalty video and ad serving programs directly tied to revenue, user and partnership growth. Named director within ten months to actualize new strategies and best practices in alignment with core NBCUniversal/Comcast objectives for an iVillage.com 2.0.

Managed cross-discipline and development teams while partnering with more than fifty coordinating team members spread throughout several NBCU brands and continents.​

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Senior Operations Director, Snackable Media, New York, 2010–2011

Responsible for the launch and performance of an online auction product for a gaming company with sales of over

$170 million. Established revenue assurance, conversion, and attrition analysis. Managed vendor relations, fulfillment, and anti-fraud processes. Supervised team of eight.​

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General Manager, Securitech Group, Inc., New York, 2000–2010

Charged to lead the restructuring of this high-security manufacturing company, support growth strategy of $4mm, increase output by 15% and delivery by 25% over three years.

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In this role, I managed day-to-day tactical and strategic operations, including documentation, order processing, post-consumer support, and customer care activities. End-users included NYC transit, Rite-Aid, CVS and The NYC Port Authority. I directly hired, trained and supervised fifteen cross-functional team members.

Formal Education

Bachelor of Arts, Black History, Visual Arts, and Media, SUNY New Paltz

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Certs and Merits

-Leadership & Diversity for Innovation, certificate of completion, Women's World Banking

-Diversity and Inclusion certification, Cornell (online)

-Project management, certification of course completion, NBCUniversal

-Team management & leadership, certification of course completion, NBCUniversal